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Shipping & Handling Standard Delivery is as follows:
For all orders £10 and under, postage will be £2
For all orders over £10, postage will be £4
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Delivery Schedule Ageeta will endeavor to deliver all ordered items within 3-5 working days, (unless items are handmade to order, therefore delivery details are stated within the product description), once full payment has been received and cleared.
Orders are sent via First Class Royal Mail and will require a signature. The person who placed the order may not sign for it (for example when delivered to a work address), however this will still constitute a completed delivery.
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Back Orders If an item is not in stock we will aim to notify you within 24 hours whereby we will offer you the choice of : putting the item on back-order for despatch as soon as it comes into stock, a refund for the item or the chance to choose an alternative item/s instead. |
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Returns * We offer a simple 7 Working Day Money Back Guarantee. If any item is not quite what you required then just notify us by email/post (stating reason for return) within 7 days of receipt. We will then issue you with either a refund or allow you to exchange the item for something else instead. When refunding the customer, postage costs on the original order are not refunded.
* Please note that bespoke items such as the Hayley Anna collection, which are handmade to a customers specification, cannot be refunded or exchanged.
* No refunds/exchanges are available on earrings for hygenic reasons.
* Please send items back via a signed for postal service for your own proof of delivery. This postage cost is not reimbursed (unless item is damaged/faulty).
* Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 3 days and arrange to post them back to us. We will reimburse you these extra postage costs. Please contact us first for a returns number. If you do not inform us within 3 days, then we will have no liability for items said to be damaged/faulty on delivery.
* Ageeta can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.
* We extend our policy above over Christmas to 31 Dec.
* By placing an order you agree to these terms above. Your statutory rights are not affected.*
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Contact Us If you have any queries or require any assistance, you can contact us using any of the following:
By Post:
Ageeta
79 Field Rise
Littleover
Derby
DE23 1DF
By Phone:
07974 624646
By Email:
info@ageeta.co.uk
We are open 7 days a week 9am-10pm |
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